Privacy & Cookie Policy

1. What We Collect

Information you provide:

  • Name
  • Phone number
  • Email address
  • Shipping and billing address
  • Payment details (processed securely via our payment partners)

Information collected automatically:

  • Device and browser information
  • IP address
  • App/website activity (e.g. pages viewed, clicks, searches)

2. How We Use Your Information

We use your information to:

  • process and deliver your orders
  • communicate with you about your orders
  • provide customer support
  • improve our website and app experience
  • detect and prevent fraud or misuse

If you opt in, we may also send you updates, offers, or promotions.

3. Sharing Your Information

We only share information where absolutely necessary including with:

  • brands/sellers (to fulfill your order)
  • delivery partners (to ship your order)
  • payment providers (to process payments)
  • service providers (e.g. analytics, customer support tools)

We NEVER sell your personal data to any third party for any sort of financial or monetary gain.

4. Payments

All payments are processed through secure third-party payment providers. Yasmeen Collection does not store any card details. For the purpose of processing refunds, we store your bank details only for the transaction. Once the transaction has been processed, we remove the bank details from our system.

5. Cookies & Tracking

We use cookies and similar technologies to:

  • improve site performance
  • understand user behavior
  • personalize your experience

You can control cookies through your browser settings.

6. Data Retention

We retain your personal information only for as long as necessary to:

  • fulfill your orders and provide services
  • comply with legal, tax, and regulatory requirements
  • resolve disputes and enforce our policies

When your data is no longer required, we will securely delete or anonymize it.

7. Data Security

We take steps to protect your information using secure systems and processes. However, no method of transmission over the internet is completely secure.

8. Your Choices

You can:

  • update or correct your account information
  • opt out of marketing messages at any time
  • request deletion of your account (subject to legal/operational requirements)

9. International Use

Your information may be processed or stored in different countries depending on our partners and services. By using Yasmeen Collection, you agree to this.

10. Updates

We may update this policy from time to time. The latest version will always be available on our website.

If you have any questions about this policy, please contact us through our support channels.