❓ Customs FAQs

Will I be charged customs?

Yes, it is possible. International shipments may undergo customs inspection and could incur charges imposed by the destination country's regulatory authorities upon delivery.

Will I be charged VAT on import?

Yes, VAT may also apply depending on the importing state. For US states, regional VAT is collected during checkout.

Can Yasmeen Collection provide an estimate of customs/VAT charges?

No, aside from regional taxes for US states, Yasmeen Collection cannot provide estimates for customs or other regional taxes, as these are determined solely by your country's legislation.

What happens if customs are not cleared within the deadline?

If customs clearance is not completed within the specified timeframe, the shipment will be destroyed. Yasmeen Collection bears no responsibility for such instances.

What happens if I request Yasmeen Collection to return a parcel stuck in customs?

If you instruct Yasmeen Collection to retrieve a parcel from customs, any associated charges (including taxes/customs duties in Pakistan) will be deducted from your refund.

Who will contact me regarding customs?

Initially, either regulatory authorities or the courier will contact you. If you do not respond to the courier's emails, Yasmeen Collection will then reach out to you regarding customs charges.

What factors determine customs charges?

Customs clearance depends on the country of origin, the declared value (including transport costs), and the quantity of goods. Each country sets its own customs laws and duties.

Will the courier charge me for anything?

Generally no, unless you request the courier to handle customs clearance on your behalf, in which case they may charge a service fee.

Will I receive doorstep delivery?

We comply with international laws; however, we cannot guarantee doorstep delivery if a parcel is held up in customs. You are responsible for paying customs duties and clearing your parcel as required by your country's laws.